Shipping Policy

Thank you for shopping with us. We are committed to providing fast, secure, and reliable global shipping for all watch repair tools and equipment. Please review our shipping policy below.

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Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not shipped or delivered on weekends or public holidays.

• Once your order has been shipped, you will receive an email notification with your tracking number.

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Shipping Methods & Delivery Times

We work with trusted carriers such as DHL, FedEx, UPS, and EMS to ensure reliable delivery.

• Standard Shipping: 7–15 business days

• Express Shipping: 3–7 business days

• Local Delivery (where available): 2–5 business days

• Oversized / Heavy Equipment Delivery: 30–50 business days, delivered directly to your address.

Please note: delivery times may vary depending on customs clearance, destination country, and unforeseen circumstances.

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Shipping Costs

• Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order.

• Free shipping may be available on orders over $29 (certain regions only).

• Oversized or heavy equipment may incur additional shipping fees, which will be clearly displayed at checkout.

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Customs, Duties & Taxes

• International shipments may be subject to customs duties, import taxes, or other fees.

• These charges are not included in the product price or shipping fee and are the responsibility of the customer.

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Order Tracking

• After your order is shipped, you will receive an email with your tracking number.

• You can track your shipment directly on the carrier’s website for the most up-to-date information.

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Lost or Damaged Packages

• We are not responsible for delays caused by courier services, customs inspections, or events outside of our control.

• If your package is lost or arrives damaged, please contact us at Service@havomec.com and we will assist in filing a claim with the carrier.